Leadership

Leadership skills for Managers - Classroom based

Objectives

At the end of the programme participants will:

• understand what it takes to become an effective Manager in the Food and Drink sector.
• have and increased level of self and team awareness.
• be able to communicate more clearly with others.
• know how to deal with people related issues on the line and develop their own colleagues’ performance.
• be able to hold a critical conversation with individuals and team members.
• be able to handle conflict with greater confidence and ease.
• understand their role in the financial success of their business whilst adhering to best practice in quality management.

Content includes

A 3-day programme in leadership development covering the following areas:

• Connecting teams with organisations vision and strategy
• Your role as a manager
• Communication skills including barriers to effective communications
• Feedback, assertiveness and handling challenging situations.
• The disciplinary process.
• Business acumen including understanding the impact your role has on financial indicators.
• Personal development plan

Who should attend

Managers in the Food and Drink sector or those aspiring to develop their personal and team effectiveness in this critical role.

Qualification

An Award in Leadership and Management from the Institute of Leadership and Management (ILM) equivalent to NFQ Level 6. An extra half day will be required for trainees progressing for certification.

Upcoming dates: