It is the customer’s responsibility to check that the course is suitable for delegate(s) training needs.
Full confirmation with start date, times and directions will be emailed to the customer at least 5 working days before the course start date.
Payment is due within thirty days of the invoice issue date. Bookings will not be confirmed unless a method of payment is agreed in advance- PO number, or credit card payment.
Courses that cost €850 or less must be paid for by credit card. If this is an issue please contact mark.skinner@ibec.ie
Course fees are inclusive of all training materials, accreditation fees, lunch and refreshments for the duration of each course.
FPT should be advised of any special delegate needs (e.g. disability, diet, reading difficulties) at least 5 days prior to the course start date.
Cancellation Policy:
If for any reason you cannot attend a course you have booked, FDI Skillnet must employ the following policy:
Cancellations received up to 10 working days before the start of the course: you will be invoiced for the full amount.
Please be sure to let us know as soon as possible if you cannot attend a course you have confirmed.
The course booking may be changed to another individual or candidate in the same company at any stage prior to the start of the course, please ensure to inform us if you need to change the delegate attending at least 48 hours before the start of the course.
FDI Skillnet reserves the right to cancel or amend the arrangements for any course. FDI Skillnet reserves the right to cancel any courses in the event of insufficient bookings.
Special Note: Funding
Please note our training programmes are subsidised using Skillnet Ireland funding. If you are already in receipt of other sources of public or grant funding for training (such as Enterprise Ireland, IDA, Udaras na Gaeltachta etc.….) you cannot pay for any of our training courses using these funds. We can only accept payment from private enterprise sources.
**Mobile numbers & Email addresses
Mobile numbers are requested to faciliate each trainee to be registered on our booking system. Mobile numbers may also be used to contact a trainee if they do not arrive / log in as expected on a course. It is not disclosed to any third party
Email addresses are used to send full course joining instructions. Email addresses are not disclosed to any third party
**Mobile numbers and email addresses are also only used as part of a quality assurance process where a small sample of trainees may get a phonecall/email/survey from Skillnet Ireland (who fund FDI Skillnet) or appointed auditor to ask about the quality of a course attended or experience with FDI Skillnet.
Trainees will be asked to opt in to receive updates on our course. They can also opt- out at any time.
