Taking the Lead - Introduction to Leadership skills
Objectives
At the end of the programme participants will:
- Understand the role of the manager v's individual contributor.
- Recognise what’s different, use the right pace for the role and situation.
- Develop people management skills through structured skills practice.
- Examine one's own management style and increase self-awareness as a people manager.
Content includes
Day One - Introduction
- Learning outcomes and prog overview
- Introductions & key take aways
- Problem clinic
- Manager v's Individual Contributor
- Tips for the first time managers
- Managers v's individual contributor
- Your role as a manager
- Your leadership style/profile
- What we know already about the five key skills - how to be effective
- Setting Objectives
- What is an objective? Individual & pairs exercise on smart objectives
- Organise
- What and how is time spent organising
- Individual exercise
- High leverages tasks 80/20 rule
- Parkinson's law
- Delegation
- Delegation definition
- How to succeed 6 steps
- Skills practice - delegation
- Communication & Motivate Part 1
- Definition
- Following instructions exercise
- What works and what does not/ barriers & how to overcome them
- Listening/body language
- Your communication style
- Stand up meeting exercise
- Reviews, Evaluations & Close
Day Two
- Recap on Day 1
- Motivation & Employee Engagement
- Motivation
- Employee engagement
- Feedback
- Action plan
- Measurement
- What's measured and how?
- The benefits
- Action plan
- Developing people
- The stages of team development and your role at each stage
- Conflict resolution
- Action plan
- Consolidation exercise
- Systematic approach to achieving results
- Team exercise and debrief
- Action Plan
- Review objectives
- Action plan
- Post-work
- Evaluations
Who should attend
Operatives about to be appointed as team leader or recently appointed team leaders / Supervisors.